Mobile / Live
This policy explains what data okdaplay collects when you create and use your account, how that data is stored, and what choices you have over it. Access to our platform depends on local law and is available only where permitted in your region.
When you register an account, we collect the information you enter during sign-up — your name, email address, date of birth and contact details. We also retain records tied to your payment activity. If you fund your account through Maya, Coins. ph or Bank Transfer, the transaction reference, amount and timestamp are logged against your wallet. We do not store your full card numbers or e-wallet PINs; those remain with your payment provider. We collect device and session data when you access the lobby from your phone or browser. This includes your IP address, device type and pages visited within the site. We use this to keep your session active across devices — so when you return to the lobby, your last position is preserved without you having to start over. Data collected is used to operate your account, process withdrawals and deposits, respond to support requests and meet the compliance obligations that apply to the regions where we are permitted to operate. We do not sell your personal data to third parties for marketing purposes. Where we share data with payment processors or platform providers, it is strictly to fulfil the service you requested. Your data is retained for as long as your account is active and for the period required under applicable rules after closure.
This policy applies to all personal data collected through your okdaplay account, whether you access it on a phone or a desktop browser. The four areas below define what falls inside this policy and what sits outside it.
Your login credentials, session history and authentication activity are covered. We record when you access your account and from which device type, so your session can resume where you left off when you return to the lobby.
Payments made through Maya, Coins. ph or Bank Transfer generate records stored in your account wallet. These records are within scope — including deposit confirmations, withdrawal requests and the status of each transaction as shown in your account dashboard.
Pages you visit, game categories you open and lobby navigation paths are logged as session data. This helps us keep the platform functional for your account. It does not include the outcome of any individual game round, which is held separately by the game provider.
Links to external sites, payment gateways and game studio content fall outside this policy once you leave the okdaplay domain. Each third party holds its own data practices. We recommend you check those separately before submitting information to an external service.
You have practical choices over the personal data we hold for your account. You can request a copy of the information we hold — this covers your registration details and payment transaction records linked to Maya, Coins. ph or Bank Transfer activity. If any detail in your account is incorrect, you can submit a correction request and we will update the record after verifying your identity through the standard account process. Where you believe data is being processed outside the scope of this policy, you can raise a query directly with our support team. If your account is closed, you can request confirmation of what data is retained and for how long. All requests are handled through the contact paths listed on this page. We aim to acknowledge each request and communicate next steps clearly — the timeline shown to you after submission reflects what is realistically possible given verification requirements.
Open your account dashboard after login to see the transaction history and account details we hold. For a full data export, submit a request through our support contact path.
If your name, contact number or email is recorded incorrectly, reach out to support with your account ID and the correct information. We verify the change before updating it.
Any question about how your data is used — including why a specific piece of information was collected — can be sent to our support team. We will respond with a specific answer tied to your account.
When your account is closed, you can ask us to confirm what is retained and under which obligation. We keep only what applicable rules require and communicate the retention period clearly in our response.
For any question about how we handle your personal data, these are the contact paths available to you. Have your account details ready when you write in — it helps us locate your record and respond with specifics rather than a general reply.
Send your data request or privacy question to our support email. Include your registered email address and account ID so we can match your request to the correct record without delay.
The live chat option inside your account lets you raise a privacy question directly. A support agent can confirm which data we hold or escalate a correction request to the relevant team.
Your transaction history and account details are visible after login at any time. For anything beyond what the dashboard shows, use email or live chat to submit a formal data request.
We apply consistent practices to every account — here is what each one means for you and where you can verify it.
We use cookies to keep your session running and remember your lobby position between visits. A cookie notice is shown on your first visit. You can manage cookie preferences through your browser settings at any time, though some functions require session cookies to work correctly.
Your account credentials are stored using hashing practices standard for account authentication. We do not store your Maya, Coins. ph or Bank Transfer passwords. If you suspect unauthorised access, contact support immediately so we can review the session log for your account.
Active account data is retained while your account is open. After closure, we retain only what is required under applicable legal obligations for the region where your account was registered. The current retention period applicable to your account can be confirmed through a support request.
When this policy is updated, the revised version is published on this page with a notice in your account at next login. Continuing to use your account after the notice constitutes acknowledgement of the update. If you disagree with a change, contact support before your next session.
These are the questions we hear most often about how we handle account data. If yours is not here, send it through live chat or email and we will respond with a specific answer.
We collect your name, email address, date of birth and contact number during registration. Once you make a deposit through Maya, Coins. ph or Bank Transfer, the transaction reference and amount are added to your account record. We do not collect payment credentials like PINs or full account numbers.
Your transaction history and account details are visible in your dashboard after login. For a full record export — including session data and any stored communication history — submit a request through our support email or live chat with your account ID included.
We share data only where it is necessary to process your request — for example, passing a payment reference to Maya or your bank to complete a withdrawal. We do not sell your personal data or share it for third-party marketing. Game providers receive only what is needed to run a game session.
Contact support through live chat or email and state which detail is incorrect. Include your account ID and the correct information. We verify the change against your registration before updating the record. The confirmation is sent to your registered email once done.
We retain data only for as long as required under the legal obligations applicable to your account's eligible region. After that period, the data is removed from active storage. You can request confirmation of the specific retention period through a support email after closure.
When we update this policy, the new version is posted on this page and a notice appears in your account at next login. The change and its effective date are stated in the notice. If you have questions about a specific update, send them to our support team before continuing to use your account.